Website usability problems

Site Review: Get quick feedback on your website with UserTesting.com

Short Extract : experience, saying, "[Commentator] How long does it take before you get the usability result? [Editweapon] User feedback usually comes within 24 hours. It’s awesome!" (Editweapon, 2008) UserTesting.com Yields Actionable Results I wanted to see if I would actually be able to take some sort of action after watching the 15 minute video of a user testing my website. Surprisingly, in the 15 minute test of my website I found 11 insights that I have already started taking action on. Notice, some quotes from others who have used UserTesting.com. "'After just a few tests we were able to identify some key problems with our interface.' - Justin.tv" (UserTesting.com, 2009) "We immediately heard about an obvious usability issue. We've taken the affected page down while we're re-working it" (iData Technologies, 2009) How Many Testers Should You Request from UserTesting.com? I had only one tester test my website. You'll generally want to request more than one tester. Jakob ...