Is your website's revenue generating performance frustrating you? For a frustrated website owner, better graphics design is rarely the solution to problems.

Why can we say this? Because, many great looking websites generate little to no business. Whereas unattractive sites, many initially considered poorly designed, like Google and eBay have experienced tremendous success. Why? Because, though not the most attractive, they satisfied the customer need within one or two mouse clicks.

Thus, I feel comfortable saying that graphics design is not my focus, nor strongest skill. Nevertheless, the sites on this page will help you see that I have designed and/or built websites for happy clients, including Microsoft my former employer.

In reality, the best way to improve a frustrating website is to look at whether the website really satisfies the critical customer need and whether it satisfies this need within the first two mouse clicks.